Business Owners, Managers and Leaders
Nicole King
Leadership Across the Stages of Growth

The Stages of Growth clarifies the optimal number of managers and leaders for a business. This blog post shows what that ideal number looks like across the seven Stages of Growth. This framework serves as the ideal for businesses to follow, with the management and leadership teams growing in proportion to the needs of the organization. In reality, however, many leaders miss these transitions.

Leadership Across the Stages of Growth
Business Owners, Managers and Leaders
Nicole King
Position Role Sheets

The Position Role Sheet is a management tool that organizes the work through Positions, Roles, and Types of Work. It is a fundamental way to accomplish the goal of first organizing the work before organizing the people doing the work. As a building block for departments of all sizes, Position Role Sheets break down the roles and responsibilities of each position within a department.

Position Role Sheets
Business Owners, Managers and Leaders
Nicole King
Enterprise Thinking: The antidote to department ...

This natural tendency to focus on the immediate needs of one’s department can work against the success of the enterprise. Due to daily challenges, needs, and opportunities, departments can become self-focused and lose sight of the big picture. The outcomes of this silo mentality are a lack of cooperation and hoarding of information. What works for one department might make things difficult for another. Departments begin to compete for resources without understanding or even caring about the needs of the enterprise.

Enterprise Thinking: The antidote to department silos
Business Owners
Nicole King
The Significance of Process and the 85/15 Rule

Dr. W. Edward Deming is recognized as the father of the modern Quality Movement that ignited new ideas and focused energy on process improvement. He contributed to Japan’s economic recovery after World War II, largely through his influence over manufacturing processes.

Dr. Deming was a champion of systems and processes. At one point, he made this poignant statement: “If you cannot define what you are doing as a process, you do not understand what you are doing.”

The Significance of Process and the 85/15 Rule
Business Owners
Nicole King
Why your business needs Key Performance ...

A Key Performance Indicator, or KPI, as it is commonly referred to, is a measurement that helps gauge the success of a business, department, or team. By tracking the outcomes that are being achieved, a company gets insight into what is and what is not working.  

Why your business needs Key Performance Indicators

sales

Two common mistakes that stop sales

Two common mistakes that stop sales

As the second step in the business development process, sales is the function responsible for turning leads into revenue. It’s an important part of every business, large or small. Without revenue (or donations, depending on your business model), you don’t have the resources you need to keep your doors open and continue providing the same high-quality products or services.

Sales professionals have the benefit of extensive training, but not many small business owners have that luxury. As with so many other aspects of business, the small business owner improvises, learns on the job, and picks up resources whenever possible.